Why Does Your Website Suck?

Dear Company/Government Agency

We, the people, wanted to take a moment to ask all the big companies and government agencies like  Secretary of State (pick a state, mine is Colorado and it blows), Internal Revenue Service, Xcel Energy, Xfinity, the USPS, and yes, even city water departments — Why does your website suck?

It took you all long enough to get into the whole online bill pay thing (or the online anything in some cases). Seriously!? You guys are all government entities or huge corporations. You would think online access would be more important since the rest of the civilized world has been on the Internet since the mid 90’s.  And yet you can’t hire competent web developers to make a simple online bill pay site or a simple site to say, renew a certificate or license? It boggles the mind.

The credit card companies and banks (sans Wells Fargo whose online site kinda sucks) don’t seem to have this problem. They seem to hire good web development teams who create seamless, fast, simple websites that actually work. Imagine that.

Go ahead companies and agencies I’m complaining about – spend the extra $$$ a year and hire someone who knows what the fuck they’re doing — PLEASE.

Sincerely,

Everyone Who Has To Use Your Shitty Website.